Privacy Policy

SOCJKET’S PRIVACY POLICY

SOCKJET, LLC (“SOCKJET”, “SockJet”, “sockjet”, “Sockjet”) is committed to taking reasonable steps to protect your privacy. This Privacy Policy applies to our website (“Website”) and governs our data collection, processing and usage practices. By using our Website, you consent to the data practices described in this Privacy Policy.  If you do not agree with the data practices described in this Privacy Policy, you should not use our Website. By accessing the Website, you are accepting and agreeing to the practices described in this Privacy Policy.

 

COLLECTION AND USE OF PERSONAL INFORMATION

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails about our store, new products and other updates.We may collect information that identifies an individual (“Personal Information”), including your first name, last name, email address, shipping address(es), and billing address, for several purposes and at several places on the Website, including without limitation:In connection with your purchase of one of our products;When you provide us with your Personal Information such as by sending an email to us or signing up to receive a newsletter or our events listing; When you register to establish a user account on our Website; When you provide Personal Information in connection with your participation in any of the forums we make available to our customer community; and When you interact with third party social media websites (such as Twitter, Facebook, Instagram, Pinterest).

Purchases. If you transact business with us, for example by purchasing our products, we collect information about the transactions. The information we collect includes your Personal Information, such as your name, email address, billing information, shipping information, and other related information. Although we use third party payment processors to process any purchases made on our website, we or our vendors may retain limited information in order to respond to fulfillment questions or inquiries, communicate with you about your account, and for other business purposes. 

Personal Account and Profile. When you register to obtain a user account on our Website (any such person, a “Registered User”), including but not limited to the SockJet Website (located at https://www.sockjet.com ), you may be asked to agree to our Privacy Policy and the Terms and Conditions of our Website.You also may be asked to provide Personal information, including your first and last name and email address to create your account and establish a password and profile. If you do provide your email address, it will allow us to send you your password if you should forget it. We will also use that Personal Information to establish and maintain your membership and provide you with the features we provide for Registered Users and for the purpose of contacting you about upcoming news and events relevant to SockJet.

Emails and Newsletters. We use the Personal Information you provide when you send us emails or sign up to receive our newsletter to respond to your request. For example, we will use your email address to reply to an email you sent us or to send you communications about news and events related to SockJet. Personal information submitted as part of our email newsletter is used for the purpose of managing the newsletter.

 SockJet Discussion Boards/User Posts. Our Website may permit you to submit ideas, photographs, user profiles, pictures, videos, data, questions, comments, suggestions, or other content, including Personal Information, such as on profiles, blogs, videos, and message boards or to our Support page. We or others may store, display, reproduce, publish, distribute, or otherwise use this information online or offline in any media or format (currently existing or hereafter developed) and may or may not attribute it to you. We also may use that Personal Information to establish and maintain your membership and provide you with the features we provide for Registered Users, and for the purpose of contacting you about upcoming news and events relevant to SockJet. SockJet may use the personal and non-personal browsing information you provide on your public page to promote the mission of SockJet. Others may have access to and/or the ability to share this content with third parties. SockJet does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. This Privacy Policy does not apply to any information that you disclose publicly, share with others, or otherwise upload onto the publicly available portions of our Website. 

Third Party Analytics Services. We may work with third party analytics services to help us understand how the Website is being used, such as tracking the frequency and duration of use of the Website. We may use Google Analytics, a web analytics service provided by Google, Inc. (“Google”), to collect information about your use of the Website. Google and these analytics services may use cookies to collect information about the content you view, what websites you visit immediately prior to and after visiting the Website, and your system information and geographic information. The information generated by these cookies about your use of the Website will be transmitted to and stored by the applicable analytics services. The information collected by these analytics services allows us to analyze your use of the Website.

Automated Collection of Information. 

We and our third party vendors may collect information about users’ IP addresses when they submit a form on our Website. We may use information about your IP address to administer our Website, analyze trends, change the content of our Website based on your needs, gather information about visitor movements and purchases, provide you with more relevant content and advertisements, provide you with a better user experience, and improve the effectiveness of our Website. We also may use your IP address to enhance our security, test our Website, and help diagnose potential problems with our server. We may assign your device one or more cookies to facilitate access to our Website, personalize your online experience, and provide you with relevant advertisements. A cookie is a small text file that is stored on a user's computer for record keeping purposes. Cookies can be either session cookies or persistent cookies. A session cookie expires when you close your browser and is used to make it easier for you to navigate our Website. A persistent cookie remains on your hard drive for an extended period of time. These cookies may be delivered by us or third parties. We may use cookies to allow you to use the website without having to re-enter your user name and password; enhance or personalize your website usage and shopping experience; and improve the functionality of the Website. You can set your browser to reject cookies or to notify you when you are sent a cookie. However, if you disable cookies you may not be able to log in to the Website or to use certain features of the Website. Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not._session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where. To find out more about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org. We may use third party companies, such as AdRoll, to track your actions online over time and across different web sites or platforms to measure statistics relating to marketing efforts, and to deliver electronic advertisements that may be more relevant to you and that will improve your consumer experience. These companies may collect anonymous information about your visits to our Website and your interaction with our advertising and other communications. We do not have access to or control over cookies or other features that they may use. This Privacy Policy does not cover the information practices of these third party advertising companies and other websites. You can visit the page http://www.adroll.com/about/privacy to opt out of AdRoll and their partners' targeted advertising. For information about how tracking works for online advertising purposes, and what happens when you elect a do-not-track option, visit http://www.aboutads.info/choices. In addition, some third party businesses may provide a mechanism to opt-out of their technology.  For more information about the opt-out process, you may visit the Network Advertising Initiative website, available at: http://www.networkadvertising.org/managing/opt_out.asp.

 

Any other personal information that we may collect which is not described specifically in this Privacy Policy will only be collected and used in accordance with the Principles.

DISCLOSURES OF PERSONAL INFORMATION

We employ other companies and individuals to perform functions on our behalf. Examples include, but are not limited to, fulfilling orders, delivering packages, obtaining user feedback, sending postal mail and e-mail, providing marketing assistance, providing search results and links, maintaining, enhancing or adding to the functionality of the website, and providing customer service. They have access to Personal Information needed to perform their functions, but may not use it for other purposesIn addition, we may disclose information collected from and about you as follows: (1) you expressly request or authorize us to do so; (2) we believe the information is needed to comply with the law (for example, to comply with a search warrant, subpoena or court order), respond to a government request, enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (3) the information is provided to our agents, third parties or service providers who perform functions on our behalf; (4) to address emergencies or acts of God; (5) in anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger, or amalgamation of all or part of our business or operations in which case your information may be provided to the purchaser or resulting entity; or (6) to address disputes, claims, or to persons holding a legal or beneficial interest. We may share aggregate, non-personally identifiable information about website users with third parties. We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SOCIAL MEDIA

Our Website interfaces with social media networks such as Facebook, Instagram, Pinterest, and Twitter. You may have the opportunity to connect to SockJet.com through Facebook’s application program interfaces (“API”) when you register for SockJet.com, or after you have registered for SockJet.com. If you connect to SockJet.com through Facebook, either when you register or after you have registered, we will collect, store, and use in accordance with this Privacy Policy any and all information you agreed that Facebook could provide to SockJet.com through their APIs. Your agreement (and our access to your information) takes place when you instruct, accept, or allow Facebook to register you for a SockJet.com account or otherwise connect to SockJet.com through Facebook. The information SockJet.com may access, collect, and store may include the following, among other information, as allowed by you, Facebook’s API, and your privacy settings: your name, profile picture, email address, gender, birthday, location, friends’ names and pictures, and any other information you make publicly available via either social media network. Our Website also may use social media plugins (such as the Facebook "Like" button) to facilitate social media functions. When you visit our Website, the operator of a social media plugin may set cookies or other tracking technology on your browser, enabling that social media operator to recognize individuals who visit our Website. If you are logged into a social media website while browsing on our Website, the social media plugins may allow the social media website to receive information about your visit-including the pages that you viewed-and connect the visit to your Personal Information. The social media plugins also grant us permission to access and use the information that you post or store on the applicable social media service, in accordance with the privacy policy of that service and the privacy settings that are applicable to your account, and to store the user name and password you use to log-in to the applicable social media service. This allows us to share information about your activities on our Website with other users of their social media website. For example, Facebook social media plugins allow Facebook to show your Likes and comments on our Website to your Facebook friends. Your use of social media plugins is subject to each social media website's privacy policy, so we encourage you to use care and thoughtfully read the privacy policy of each social media website that you use. We have no control over the information that social media websites or plugins collect, store, or use. Before connecting to our Website from a social media website or using a social media plugin on our Website, please be certain that you understand the social media website's privacy policy and how it may gather information about what your access to our website, and what you view on our Website.

DO NOT TRACK

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, and our Website currently is not capable of honoring or responding to those signals.

SECURITY OF PERSONAL INFORMATION COLLECTED VIA THE WEBSITE

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

CALIFORNIA PRIVACY RIGHTS

California law permits our customers who are California residents to request certain information about our disclosure of Personal Information to third parties for their direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. To make such a request, please write to us at the following address: SockJet 

5668 E. 61st Street  Commerce California US 90040

AGE OF CONSENT: By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

CONSENT:  How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@sockjet.com or mailing us at: SockJet

5668 E. 61st Street  Commerce California US 90040

CHILDREN: The Website is not directed at children under the age of 13. Consistent with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not knowingly request Personal Information from anyone under the age of 13 without requiring parental consent. Persons under 13 years of age are specifically prohibited from submitting any personally identifiable information about themselves or other persons under 13 years of age. Any person who provides their Personal Information to SockJet through the Website represents that they are 13 years of age or older

THIRD-PARTY SERVICES: In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Google analytics: Our store uses Google Analytics to help us learn about store visits and the pages being viewed.

THIRD-PARTY SITES: The Website may include links to other websites. You should consult the respective privacy policies of these third-party sites. This Privacy Policy does not apply to, and we cannot control the activities of, such other websites.

HOW TO ACCESS, CHANGE, OR DELETE YOUR PERSONAL INFORMATION: You can update, correct, or delete your Personal Information, or remove it from our system by making a request to us at the contact information provided below, or by logging into your account to update, correct, or delete your Personal Information. Requests typically receive a response within thirty (30) days. If the request cannot be resolved provided within that time frame, we will provide the requesting party with an estimated date by which the information will be provided. If for some reason access is denied, we will provide an explanation of why access has been denied.

CHANGES AND UPDATES TO THIS PRIVACY POLICY: We reserve the right to modify, change or update this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Your continued use of the Website constitutes your agreement to this Privacy Policy and any updates.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.If you do not agree to the new Privacy Policy, you should stop using the affected website(s), and if you are a registered user, you may cancel your account with us within the thirty (30) day period by contacting us at info@sockjet.com and you will not be bound by the new Privacy Policy. Otherwise, the new Privacy Policy will take effect immediately. Our employees do not have the right to modify this Privacy Policy orally or otherwise. We encourage you to keep the e-mail address you provide to us current, and to promptly notify us of any changes to your e-mail address. 

QUESTIONS AND CONTACT INFORMATION: If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@sockjet.com or by mail at

SockJet

[Re: Privacy Compliance]

5668 E. 61st Street  Commerce California US 90040